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Same time next time. On top of getting priority access to Christmas delivery slots, you’ll see your delivery charges drop to zero and save at least 10% on big. Delivery Date & Time Slots. Show a delivery date and / or delivery time slot field during checkout process. Times & dates are fully configurable and can be adjusted how you want to have them. Show Delivery Date & Times Field; Make it required or optional; Adjust times based on Users Timezone; Disable weekdays, holidays or custom days. FreshDirect is the leading online grocery shopping service. We provide fast grocery delivery to your home and office. Order today for delivery tomorrow!
Gone are the days when the customer would wait for weeks or days to get a parcel delivered. Speed is the new rule. The customer’s demand for faster and same-day deliveries is increasing by the day, and businesses are investing in smarter logistics solutions to fasten their delivery processes. But, fast delivery isn’t enough to satisfy the customer.
Even if your order reaches the customer quickly, if it meets a locked door, it doesn’t really satisfy the customer. Failed deliveries are a major last-mile challenge. Missing a delivery not only leaves the customer unhappy, but it also increases the total cost of logistics for the business.
According to an Oracle customer survey, 86% of consumers feel that retailers should offer them the ability to choose the most convenient delivery option at the time of ordering. However, there is a gap in what customers expect and what they get. 47% of consumers report that the delivery option they want is sometimes, rarely, or never available. It is, therefore essential that your order reaches the customer at a time when it is suitable for the customer or someone on his/her behalf to receive it at the address.
A time slot management system allows customers to choose delivery timings based on their availability and convenience. It improves customer satisfaction and helps you plan deliveries efficiently. Many companies in E-grocery, white glove furniture delivery, home services, retail, pharmacy, and other sectors are now offering convenient delivery windows to their customers. A dynamic time-slot management system improves logistics planning and execution in several ways.
How does Time Slot Management improve your logistics?
Streamlines Dispatch Planning and Processes
Offering preferred delivery windows may make the customers happy, but it makes logistics operations more hectic than it already is. With the help of timeslot delivery schedules, logistics managers can plan daily and even hourly dispatches in a more efficient manner. Shippers can plan loading and unloading to suit specific requirements, avoid traffic and road congestions at peak times and optimize capacity utilization by ensuring staff availability coincides with the arrival and dispatch of goods.
Timeslot management also allows setting a sequence for shipments from booked time frames, optimizing dispatch planning and execution processes. Carriers can book their preferred time slots via an electronic schedule on a cloud-based platform, reducing truck waiting times and the need for manual intervention.
Increases First Attempt Delivery Rate
The cost of missed or incorrect deliveries is something a business cannot afford. According to a survey by Voxware, 16% of customers will abandon shopping with a retailer altogether if they receive an incorrect delivery once, while 14% will do so if they receive a late delivery just one time. Moreover, the average cost of re-delivery is $15/order and the follow-on cost for a second attempt delivery is equivalent to delivering three packages.
A time-slot delivery system helps you reduce the number of missed or failed deliveries and achieve a higher First Attempt Delivery Rate. By delivering at the customer’s preferred delivery window, you not only improve customer satisfaction but also save the added costs involved in storing, shipping, and delivering undelivered parcels.
Improves Visibility in Logistics
Implementing time-slot based delivery helps logistics managers gain more control over logistics activities, communicate better with customers and stay on top of on-ground operations to ensure timely and efficient delivery of orders.
Innovative logistics solutions such as time-slot management offer a dashboard view of the entire last-mile delivery process, including dynamic routing, predictive alerts, accurate ETAs and live tracking of order status, thereby bringing in greater visibility in the system and allowing managers to take effective measures in case of unnecessary delays. This helps in delivering orders at the customer’s doorstep at the timeslot he/she demands.
Check Out: The Definitive Guide to Logistics Route Planning
Better Customer Experience
On-time delivery and customer satisfaction go hand in hand. When the customer receives the order not just in time, but also at the preferred delivery slot, he/she feels more valued by the brand and is more likely to continue with the same brand. Efficient last-mile fulfillment improves the overall buying experience, leads to higher customer satisfaction, and improved brand loyalty.
Locus’s time slot management offers a centralized communication platform with which the most varied logistical requirements can be depicted. Locus’s time slot management system paves the way to optimized truck handling and thereby saves time and costs.
- Increased transparency and improved planning capability
- Minimized waiting and throughput times, prevention of congestion
- Improved First Attempt Delivery Rate
- Easier and efficient coordination for all those involved in last-mile operations
- Uniform utilization of loading resources/capacities
- Predictive resources planning
- Quicker on-ground operations, for example, through paperless procedures
- Better vehicle utilization with integration of empty containers, pallets, returnable packaging
- Reduced costs of inventory and reverse logistics
- Complete integration in a dynamic, real-time and on-demand supply system.
Customer preferences and buying behaviors are changing dramatically and modern supply chain enterprises need to respond to such dynamic demands by improving their logistics services. Whether you’re operating an E-commerce platform, running a hyperlocal delivery service, or offering third-party logistics solutions, time-slot management is a strong tool that can improve your delivery planning and processes while helping you deliver at the customer’s command.
How Locus is managing customer-preferred time windows for its clients. Download Now!
(Last Updated On: July 3, 2020)Delivery date-time slots for opencart order help guide
In this help guide, we are going to explain to you about Delivery date-time slots for opencart order. With a number of different controls available in the module, you can easily set up the delivery time slot for your own opencart store within minutes. So let’s read ahead with the features available.
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How to add delivery date in Opencart?
We will need to install Delivery date-time slots opencart extension for this purpose. You can check the below links for purchase.
Extension Purchase Link:
As the name suggests this guide is about using the Delivery date-time slots for opencart order.
So let’s get started, you can see step by step about how to use delivery dates/time slots in the Opencart store.
Help Guide
Where to find the extension in admin:
For opencart version 2.x, it is present in this path: Admin -> System -> Delivery control -> Settings.
For opencart version 3.x, version it is present in this path: Admin -> Extensions -> Extensions -> Modules -> Delivery days / time slots as per pincode.
Demo Link:
Demo link admin
Username: demo
Password: demo
Settings Tab:
In the settings tab you can control all settings:
- Status: This is the main status of the module. You can use this to enable or disable the module.
- Make Date field optional: Enable this if date selection should be optional at checkout.
- Display in Order Invoice: Enable this to show delivery date/time slots in order invoice page on the admin side.
- Show in customer order email: Enable this to show delivery date/time slots in HTML email.
- In the shipping list: Enable this to show delivery date/time slots in the shipping list on the admin side.
- Date format: You can select the date format you need. Ex: 25-10-2017 or 10/25/2017.
- Time format: You can select 12 hours or 24-hour format. On the front end, the time format shall display accordingly.
- Same-day delivery: If you don’t support same-day delivery you can disable this option.
- Cut Off Time For Same-day delivery: If you want to stop taking orders for same-day after a certain time like 12 pm or 4 pm. You can set the time here.
- Next-day delivery: If you don’t support next-day delivery you can disable this option.
- Cut Off Time For Next-day delivery: If you want to stop taking orders for next-day after a certain time like 12 pm or 4 pm. You can set the time here.
- Block Next N Days: This option is useful if you want to not take orders for the next N day. Where N is any number you want. So you enter 10, the next 10 days would be disabled from the current date.
- Enable Next N Days: Like above we also have a reverse function. Suppose you want to take orders only for the next 5 days, then you can enter 5 in this field.
- Display Slots Left: If you have added time slots and have set up a number of orders per time slot. We provide a feature to show no of orders left that can be taken in that time slot.
- Slots display color change after N slots left: When there are very fewer slots left and you want to change the color of the slot to RED, you can use this option. So when you enter 2, when only 2 slots would be left for that day/time slot, the color would change to RED.
Manage Time Slots:
As the name suggests, on this page you can create and manage the time slots you need for your store.
- Click on the Add new button for adding a new time slot.
- You can enter the start time and end time and save it.
- Likewise, you can enter multiple time slots if needed.
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Weekdays Tab:
On this page, you can choose which days you deliver as per the postcode. It is easy and fast.
- So, here you will find 7 days of the week. Each day has a text area and a time slot selection.
- For all weeks, days settings will be common.
- We will explain to you for 1 day i.e Monday. As rest days will be similar format entry.
- You can add “ALL” in-text area if you want to provide delivery at all postcode locations.
- Suppose you deliver only to certain postcodes, so you will enter just those postcodes in the text box. Ex: All postcodes starting with D32, 400, AB1, RF, etc
- You don’t need to enter full postcodes, You can also just enter starting postcode characters.
- It shall look like the image below:
- You can select the time slots you want for Monday. Like the image below:
- You can select the slots you want.
- There are also additional options for adding a number of orders in that slot. Zero or nothing means unlimited orders.
- If you don’t deliver on Sunday keep the text area blank. Like below:
- In this manner, you can fill other days of the week and save it.
Extra Details:
You can ask for some more details on the checkout page using this option. Ex what kind of packaging they want, or some special points you might want to ask.
So, we have set up some extra details on the checkout page. Check the image below:
Holidays :
Holidays can be entered for an entire year very easily. You need to go to the holiday tab.
Enter holidays in a format of month/day/year. Example 12/25/2017
Multiple holidays can be entered comma separated. Like the image below:
Time Zone:
Time zones are needed to know your store location’s time zone. It gives us a better understanding of your location. And thereby do correct calculations for time slots.
You can select your time slot from the list of time zone present in the select dropdown.
Change Language Files:
You can use the below paths to edit your language files:
For Front end:
catalog/language/en-gb/extension/module/pincodedays.php
For Admin side:
admin./language/en-gb/extension/module/pincodedays.php
Version History:
We have been consistent with updating all modules from time to time with new features and fixes. Here is the Link for Delivery Date/Time Slots Version History
Frequently Asked Questions:
We have created a list of commonly asked questions. Here is the Link for Delivery Date/Time Slots FAQs
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Contact Us:
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Email:[email protected]
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Ticket:Create Support Ticket